Make sure the new user has registered as a SitePulse user. You’ll need their username to add them to your organization.
Sign in as an account administrator. Go to Account, then select “Users”. If you don’t see the Account section, you don’t have admin access. In that case, contact your organization’s account owner.
By default, each organization account can have up to fifteen users, including the owner. The number of users does not affect data packet pricing. If you need more seats, submit a support ticket through the Support Hub.
When you’re ready to add a user, click “Invite New User”. Enter the user’s username, then click “Invite”.
The new user will appear on the Users page with a “Pending” status.
From this page, administrators can also change user roles or remove users as needed.
For the new user:
click on the user icon on the upper right corner, then select "Manage Accounts". On the new user’s Accounts page, they’ll see the invitation from your organization.
They can choose to decline or accept it. Once accepted, they can click “Go to Account” to access the organization’s account.