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1. Start on the main login page and click “Create Account” to create a SitePulse User.
2. Enter your information, then click “Register”. If your username has been taken, the system will prompt you to select a new username.
3. Once you’re done, use those same details to sign in.

4. After logging in, you’ll be prompted to verify your account.

   1. First, confirm that the email address shown is correct. If you need to update it, click the blue “Edit” button, then the "Update" button once you're done.
   2. Next, click “Verify Account”.
   3. You’ll receive a verification code by email. This code is only valid for 15 minutes.
   4. Copy the code, paste it into the field, and click “Verify”.

5. Once your user account is verified, click on the user icon and got to "Manage Accounts". This is where you can manage your Organization Accounts. On this page, you can:

   1. Create a new organization account, or
   2. View invitations from existing organizations

6. To create a new organization account, click "Create an Organization Account", give it a name, and click "create.

   The page will automatically go to the dashboard of the organization. You can go back to the "Manage Accounts" page through the "User Icon" in the top right corner. Here you will find all the organizations associated with this user. Use the "Go to Account" links to navigate between different organizations.

   Go to Manage Organization Account Users tutorial for more details

What is the difference between "SitePulse User" and "Organization Account"?

• SitePulse User

  • Often referred to as "User" on the platform.
  • A person will need a username, a password, and a valid email to register as a user.
  • A user can have access to multiple organization accounts, either as the "account owner" or invited user.

• Organization Account

  • Often referred to as "Account" on the platform. You must first register as a User to create an organization account.
  • An account is like a company or project group, and it has one credit balance per account.
  • By default, an account can have up to 15 users, including the account owner.
    • If you have more team members, please reach out to SitePulse by submitting a support ticket, and we can accommodate it.
    • All users can view purchased data packets and purchase more data packets with credits.
    • Admin users may have access to purchase credits and manage users.
    • User roles are managed within the organization account. A user can be an admin user in one account and a non-admin user in another account.